Infoplagas Magazine: Digital Transformation in Environmental Health
The Spanish magazine Infoplagas published a new issue in April, where Ángel Serrano (iGEO ERP Cloud Platform’s CEO) wrote an article on digital transformation in environmental health and the need for the sector’s companies to carry it out.
Ángel Serrano has a wide experience in the topic, given that, as the owner and manager of iGEO ERP, a software specialised in pest control and environmental health, he often performs great software implementation processes for businesses in the sector. Together with iGEO’s sales and implementation departments, a comprehensive digital transformation has been performed for more than 900 companies in 26 countries (Spain, Colombia, Mexico, Italy, Portugal, Argentina, etc.).
His experience allows us to know the reasons why all companies need to undertake that digital transformation nowadays, even more so in the case of those that belong to the pest control and environmental health sector.
Digital transformation in environmental health
For the last two years, this sector has undergone a great change and boost process due to an increase in the need of services that originated from the appearance of COVID-19. Therefore, in order to address the great number of services to be performed, companies need to manage and organise digitally each of their business processes to the best of their ability. We all know that, sometimes, technology pushes us out of our comfort zone if we want to face the future by implementing the market’s innovations.
This change becomes essential for any business if they want to keep evolving and reaching new goals. Evolution is a part of them as much as their employees, that’s why environmental health businesses try to undertake this transformation as soon as possible, so as to not fall behind.
What is the main goal?
The main goal is to optimise the company’s resources and, thus, make the best decisions. The most expensive implementation, but nonetheless essential, is the introduction of a specialised, adapted software that makes the digitalisation of the company’s processes easier and that helps every employee in their daily work.
Using a specialised software, such as iGEO ERP Cloud Platform in the case of pest control and environmental health businesses, allows you to automatise daily processes and save a great amount of time in repetitive tasks. But that’s not all: these software products become the cornerstone of another series of digital processes and implementations, that, possibly, we don’t know yet, or that we haven’t been able to enjoy due to our lacking of digitalised operations.
How do I choose the most suitable software for my digital transformation?
This is a fundamental step, which is divided into these two key aspects that need to be considered:
The first one is to know the origin and the work of the company developing the software. Bear in mind that the only thing that will guarantee your success is using a programme focused and specialised in the pest control and environmental health sector only. If the company behind the software’s design works on other projects besides this one, or even develops other products, do not trust it.
For instance, iGEO ERP Cloud Platform is a software developed by a company that specifically works for this sector. Thus, all its staff is devoted exclusively to improving and developing new features.
The second great feature that you must seek is that all employees working on the software have prior experience and a direct link to the sector. Therefore, you will make sure that your business is covered at all times by their wide expertise.
Which new technologies does it deliver?
The digital transformation of businesses in the sector is also leading to the introduction of other technologies, such as the installation of smart traps and sensors in customers’ premises. These contribute to optimising work times and the planning of technicians’ visits, given that you will receive information on their activity in real time.
As we have mentioned before, IoT has also found its spot: when linked to smart traps, it collects much more information than a technician in a single visit. This will allow you to perform a more up-to-date follow-up of the premises’ activity through the immediate submission of these devices’ data.
Does the digital transformation entail any risks?
As it happens with all changes, fear may take over some employees. This feeling is very personal, but, also, it is true that an innovative spirit is always inherent to a company’s idiosyncrasy.
Perhaps the concept of transformation is linked to great changes and to an enormous effort by all parties involved; however, nothing could be further from the truth. Digital transformation is performed quickly if the necessary resources and time are devoted to it. In that case, the process will be successful, and the expected results will be obtained.
In iGEO ERP, we perform comprehensive processes, where not only the software is implemented, but also all employees are trained. Thus, this change will be far easier than you believe, and your business will emerge stronger at the end of the journey.