Digital Transformation in Environmental Health

Digital transformation

Infoplagas Magazine: Digital Transformation in Environmental Health

The Spanish magazine Infoplagas published a new issue in April, where Ángel Serrano (iGEO ERP Cloud Platform’s CEO) wrote an article on digital transformation in environmental health and the need for the sector’s companies to carry it out.

Ángel Serrano has a wide experience in the topic, given that, as the owner and manager of iGEO ERP, a software specialised in pest control and environmental health, he often performs great software implementation processes for businesses in the sector. Together with iGEO’s sales and implementation departments, a comprehensive digital transformation has been performed for more than 900 companies in 26 countries (Spain, Colombia, Mexico, Italy, Portugal, Argentina, etc.).

His experience allows us to know the reasons why all companies need to undertake that digital transformation nowadays, even more so in the case of those that belong to the pest control and environmental health sector.

Digital transformation in environmental health

For the last two years, this sector has undergone a great change and boost process due to an increase in the need of services that originated from the appearance of COVID-19. Therefore, in order to address the great number of services to be performed, companies need to manage and organise digitally each of their business processes to the best of their ability. We all know that, sometimes, technology pushes us out of our comfort zone if we want to face the future by implementing the market’s innovations.

This change becomes essential for any business if they want to keep evolving and reaching new goals. Evolution is a part of them as much as their employees, that’s why environmental health businesses try to undertake this transformation as soon as possible, so as to not fall behind.

What is the main goal?

The main goal is to optimise the company’s resources and, thus, make the best decisions. The most expensive implementation, but nonetheless essential, is the introduction of a specialised, adapted software that makes the digitalisation of the company’s processes easier and that helps every employee in their daily work.

Using a specialised software, such as iGEO ERP Cloud Platform in the case of pest control and environmental health businesses, allows you to automatise daily processes and save a great amount of time in repetitive tasks. But that’s not all: these software products become the cornerstone of another series of digital processes and implementations, that, possibly, we don’t know yet, or that we haven’t been able to enjoy due to our lacking of digitalised operations.

How do I choose the most suitable software for my digital transformation?

This is a fundamental step, which is divided into these two key aspects that need to be considered:

The first one is to know the origin and the work of the company developing the software. Bear in mind that the only thing that will guarantee your success is using a programme focused and specialised in the pest control and environmental health sector only. If the company behind the software’s design works on other projects besides this one, or even develops other products, do not trust it.

For instance, iGEO ERP Cloud Platform is a software developed by a company that specifically works for this sector. Thus, all its staff is devoted exclusively to improving and developing new features.

The second great feature that you must seek is that all employees working on the software have prior experience and a direct link to the sector. Therefore, you will make sure that your business is covered at all times by their wide expertise.

Which new technologies does it deliver?

The digital transformation of businesses in the sector is also leading to the introduction of other technologies, such as the installation of smart traps and sensors in customers’ premises. These contribute to optimising work times and the planning of technicians’ visits, given that you will receive information on their activity in real time.

As we have mentioned before, IoT has also found its spot: when linked to smart traps, it collects much more information than a technician in a single visit. This will allow you to perform a more up-to-date follow-up of the premises’ activity through the immediate submission of these devices’ data.

Does the digital transformation entail any risks?

As it happens with all changes, fear may take over some employees. This feeling is very personal, but, also, it is true that an innovative spirit is always inherent to a company’s idiosyncrasy.

Perhaps the concept of transformation is linked to great changes and to an enormous effort by all parties involved; however, nothing could be further from the truth. Digital transformation is performed quickly if the necessary resources and time are devoted to it. In that case, the process will be successful, and the expected results will be obtained.

In iGEO ERP, we perform comprehensive processes, where not only the software is implemented, but also all employees are trained. Thus, this change will be far easier than you believe, and your business will emerge stronger at the end of the journey.

Why do pest control companies need an ERP?

ERP for pest control companies

At the beginning of 2020, the world changed forever; thus, this sector experienced a great metamorphosis, too. Companies’ digitalisation was accelerated even more than expected, since it was the only way for businesses to survive.

Market’s trends showed that companies needed to work with an ERP software adapted to their sector. In fact, the number of businesses that opted to work with a cloud-based programme increased so as to safeguard all their information and be able to work with the greatest versatility possible.

What is an ERP?

An ERP, or ‘Enterprise Resource Planning’, provides with a set of resources and tools to centralise and optimise all business processes. It works as a space or platform that gathers all data regarding a company in order to manage them in a much more direct, efficient way. This makes most brand’s work processes easier.

Which advantages does an ERP offer to pest control companies?

A comprehensive organisation of your company will allow you to have all necessary information available in real time. Efficiency in your work processes will contribute to maximising your business’s profitability.

Gaining control over all business decisions you need to make is vital to keep growing. Having all data in your hands will make the decision-making process quicker and more accurate.

Nowadays, adapting to the sector’s real needs is mandatory for all pest control companies. Specialisation is now more necessary than ever so that your business stands out among your competitors.

But, for that matter, you need to work with a comprehensive ERP exclusively conceived for your sector. The software you choose will be key for your business’s growth, so the app’s modules will need to evolve constantly.

An ERP must meet the sector’s current needs and have a vision about its future. Technology must be implemented to improve the company’s performance. Task automatisation entails great time and money savings.

A company’s human resources must focus on improving other aspects, but routine processes must be systematically performed by an ERP. Furthermore, tasks duplicates are, thus, avoided, too, and costs are reduced.

Integration with other actors in the sector

For any business, being renowned in this sector is essential. Therefore, your pest control ERP needs to integrate all actors in the sector. For instance, it may grant you access to learning platforms and official training courses, so that you may manage your technicians’ licences through official institutions.

It is also crucial to be in direct contact with the sector’s main providers. This will allow you to place orders to vendors in a simple, comfortable way and to manage them quickly.

After all, it is necessary to have a comprehensive board, so that all purchases, orders, and returns are available at a glance. Bear in mind that these are the company’s expenses, and it is vital to manage this kind of resources properly in order for warehouses to have the stock needed.

Obviously, you must demand that your ERP facilitates the contact with the sector’s many vendors, and that these provide you with their products’ catalogue along with all the official information, safety data sheets, registrations, etc. automatically.

Regarding planning, you need to be able to schedule the sector’s events in your calendar. Your company may not have a marketing department, but that doesn’t mean you can’t keep working to expand your brand and continue growing.

What happens with my data’s security?

One of the fundamental aspects is for the ERP to be hosted in one of the three big clouds, whether it is Google’s, Amazon’s or , or Microsoft’sYour company’s information, as well as your customers’, is the most important thing. Therefore, it needs to be saved and stored in big servers.

Data centres (where your data are stored) count on strong security measures against hackers wanting to access them. Be aware of the fact that, if you decide to save the information in a traditional way in your computer, any system failure or employee with access to them may download it all steal all your data.

However, working with an ERP will allow you to control at all times each employee’s access to information and limit the data they may view. You will always have the capacity to either open or close the range of authorisations in real time.

Think about the security of your customers’ information. Confidentiality and data protection will be thus ensured. In addition, nobody will be able to extract certain customer details and steal the portfolio it took you so much time and effort to build.

Regarding storage’s capacity, the cloud is a practically unlimited space. If you work in an office and save your information locally, there will come a time when you will no longer be able to store more data. Furthermore, working in the cloud will ensure that documents are perfectly organised.

Now you are aware of the importance of working with an ERP for pest control companies. Don’t lose any more time and choose an ERP specialised in the sector.